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The project: Information Diffusion in Latin America TSF works with centers along the migration route in Latin America to display essential, reliable and timely information on remote-controlled screens. The humanitarian information focuses on topics such as human rights, administrative procedures, health, education, and more. Could you introduce yourself? My name is Luis*. I've been here at the shelter for a year and a month, and everything that comes on the screen is fantastic for someone who is an immigrant, like us from Honduras. (*Name changed for safety reasons.) [I left my country to] have a future, wherever I can find it. What was your intention when you left Honduras? Well, half the world has those ideas, but since God is the one who decides things along the way, it's great that you are accompanying us immigrants, because you have information on the screens and it clarifies things for us. Why did you leave your country? Well, to have a future, wherever I can find it, whether in Mexico, the United States, wherever. In our country there are always situations like, last time there was Mitch, which was a really terrible hurricane. And then there were other hurricanes recently, but definitely over there it's... politics, well, it's looking pretty bad. So, you don't like the way things are. And another thing is that maybe you're in your city, and someone wants to rule you by telling you that you can't go out on the street after ten o'clock, that they're going to take away what you have. And also, if you go to a store and someone from the gangs is there, you have to cooperate with them. And maybe you don't like that, because you're already old and another thing is… I wasn't born that way, I was born another way, right? Not in this era, which is more dangerous. (TSF: And that's why you decided to move? Because of the danger? Because you didn't like the political context?) Because I had already been through Mexico and I always see that the situation is different here than there. How do you feel here at the shelter? Oh, thank God the shelter exists, because I've been here for a year and I've never had any problems. I always have food, I'm always here, [organizations] come, just like you. Doctors Without Borders, they helped there, they gave medical care and everything. The information on the screens clarifies things for us. What information did you find most relevant? Health, for example, which is essential for everyone. It's very helpful, you feel happy because you realize that you didn't know that and now you do. If you're tired, then they try to give you advice, to breathe and everything. Anything else? The best thing is that when people come to give talks, there's a screen that you can watch. It's very informative, because in some of the talks given by those who stay in Arizona, you see that the situation there isn't good. [To people on the move:] just be careful about everything, because it's not the same as they tell you, as when you're living it and there are few who support you.

TSF's response to humanitarian challenges and needs when it comes to information and communication.

Our main message is clear: more lasting and effective cooperation between the European Union (EU) and Latin America and the Caribbean (LAC) States requires a comprehensive approach that protects the rights of the most vulnerable communities, especially refugees, migrants, displaced people, and those who are confined or whose mobility has been restricted.

A TSF emergency team member talks about Hurricane Melissa, directly from the field.

TSF is currently in Jamaica to support the humanitarian response and meet communication needs after the hurricane.

Researcher Ximena Escalente shares her findings on digital safety for people on the move, and a workshop she's working on for TSF.

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A testimony from a TSF partner on the ground, and how we work together to support children in need in Madagascar.

For survivors and their families, a message confirming that they are alive is invaluable. But how do we ensure the security and confidentiality of it all?

A direct testimony on how information shared in shelters can help parents talk to their children about safety.

The use of social media during emergency response can spark debate. We share some insights on how social media affect humanitarian response during crises.

Meet Carlos Bello, Co-Head of the Telecom Media and Technology Practice at BGBG, a Mexican lawfirm doing pro bono work for TSF.

How do children and young people continue their education when they are forced to flee their home? From Ukraine to Latin America, we see how people affected by humanitarian crises use technology in different ways to keep learning.

How to combat misinformation online? What challenges do people face to access information? A researcher answers these questions and more.

From rapid response to preparedness, resilience and collaboration – here is how we see disaster reduction and to where it’s heading.

How NGOs respond to emergencies, why ICTs help mental health, a shelter manager in Ukraine and Capacity Europe.

Discover the story of Mme Noro and Mireille, who are using technology to learn in rural Madagascar.

An overview of the evolution of the crisis in Latin America, International Literacy Day and an interview by a TSF ICT Specialist on Hurricane Beryl.

What you need to know about the evolution of the migration crisis in Latin America in 2024, and TSF's response in the region.

A shelter manager explains his work and his role as President of a Union of Shelters across Ukraine.