Disaster response
Grenada / Jamaica

Hurricane Beryl

2024 - Ongoing
Published on Jul 18, 2024 07:28 PM  -  Updated on Jul 16, 2024 04:26 PM
On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

Carriacou Island, Grenada

  • 4 connectivity operations for the affected population
  • 300 people reconnected

Treasure Beach, Jamaica

  • 200 people reconnected

An uncertain situation in the affected areas

While the damage is different on each island, many areas have suffered significant material damage, particularly to transport, energy and communications infrastructures. Information on the worst-affected areas is still patchy, and assessments are underway to identify immediate needs.

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An integrated response within the regional response mechanism

Following on from the capacity-sharing project carried out in partnership with the Caribbean Disaster and Emergency Management Agency (CDEMA) between 2021 and 2023, the TSF team was able to coordinate with the regional response mechanism a few days before the hurricane's arrival. Upon its arrival on the island of Barbados, TSF identified Grenada as a priority zone, based on the organization of humanitarian operations and the known state of communications after the hurricane.

Response in Carriacou Island, Grenada

Telecommunication needs were identified in Carriacou Island, and TSF decided to focus on the affected community, providing internet connectivity through satellite means, thanks to which many families and individuals were able to reach their loved ones outside the island, relieving their psychological distress.

TSF is focusing on the northeast corner of the island where the communications were totally cut but the hurricane. The team provided emergency connectivity during several days in 4 identified locations to enable the local communities to contact their relatives on the main land or abroad.

« I couldn’t contact my family yet since the hurricane. I tried to reach my sister in Canada but she didn’t reply. Then I called my other sister in Florida and she picked up the phone. She felt so relieved that I was alive and she will buy phone credit for me from remote. Thank you very much for the WiFi ! »

Cliff, Resident of Carriacou

TSF in the ferry to Carriacou Island


A second team provides humanitarian connectivity in Jamaica

Hurricane Beryl continued westward, hitting Jamaica. TSF is providing emergency telecommunications support to the United Nations Disaster Assessment and Coordination (UNDAC) teams. This part of
the response aims to accompany the field assessment teams, register the affected population's needs in terms of telecommunications, and provide a first support to the affected communities.

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The assessments revealed that Treasure Beach has been strongly hit and had no communication since the hurricane. In collaboration with World Central Kitchen, TSF is providing Wi-Fi to the affected people who can now contact their relatives, get important information and organize thanks to the internet access.